Can Go Port Shuttles Accommodate Mobility Scooters and Wheelchairs?
Yes. At Go Port, we are fully committed to providing accessible cruise transportation that ensures every traveler has a smooth, comfortable, and safe experience, no matter their mobility needs.
Accessibility and ADA Compliance on Go Port Shuttles
All Go Port shuttle vehicles meet the Americans with Disabilities Act (ADA) standards, making them suitable for guests traveling with mobility scooters, wheelchairs, walkers, or other assistive devices.
- Wheelchair-accessible vehicles available on all shuttle routes
- Scooter-friendly shuttles with designated space for mobility devices
- Trained drivers to safely operate vehicles (Please note: drivers cannot provide lifting or personal assistance. Guests needing extra help should travel with a companion.)
Booking Accessible Transportation with Go Port
When reserving your Go Port cruise shuttle package, you can let us know about your mobility needs by adding details in the “Additional Notes” section during checkout. This helps us prepare the right accommodations, though it’s not required.
Already booked? No problem. Simply reach out to our Customer Experience Team via live chat, email, or text. We’ll update your reservation and confirm your accessible transportation.
Ultimately, our goal is to remove stress from your cruise transfer so that, from the moment you arrive, you can instead focus on enjoying your vacation.
What to Expect When Traveling with a Mobility Device
- Reserved space for scooters and wheelchairs (when requested)
- ADA-compliant vehicles ensure safe boarding and exiting
- Passengers needing personal boarding assistance should travel with a companion, as drivers are not permitted to physically assist guest.
- With a little planning, Go Port makes it easy to travel with confidence knowing your mobility device will be accommodated.
Finding Go Port at Orlando International Airport (MCO)
All Go Port shuttles are stationed at Terminal A, Level 1 (Ground Transportation). This location keeps schedules predictable and ensures every cruiser has a clear, consistent pickup spot.
From Other Terminals
- Terminal B: Follow airport signage to “Ground Transportation.” Walk across Level 1 to Terminal A. Estimated time: 5–8 minutes.
- Terminal C: Take the Automated People Mover (APM) to Terminals A/B, then head to Terminal A, Level 1. Estimated time: 10–12 minutes.
Shuttle Pickup Spot: Look for Go Port signage and uniformed team members at the designated shuttle bay.
Accessibility Support at MCO
We know traveling through a large airport with luggage and mobility devices can be challenging. Here’s what’s available:
- Wheelchair Assistance: Provided by airlines or airport staff; request ahead of time or at service desks.
- Porter Services: Available curbside to help transfer luggage.
Why Choose Go Port for Accessible Cruise Transfers?
- Convenience – Packages include shuttle service from the airport, hotel, or parking lot to the cruise terminal.
- Accessibility – Our entire fleet is ADA-compliant and designed for mobility scooters and wheelchairs.
- Peace of Mind – In addition, our dedicated support staff ensures your needs are met both before and during travel, so you can relax knowing help is always within reach.
Accessibility Beyond the Shuttle
Go Port’s accessibility commitment applies to our shuttle transfers. Once you arrive at the airport or cruise terminal, additional services, like wheelchair escorts, terminal navigation, or long-distance walking assistance, are handled directly by airport or cruise line staff. We recommend contacting them in advance to arrange extra help.
Our Commitment
At Go Port, our mission is to ensure that every guest—regardless of physical ability, enjoys a smooth and hassle-free transfer to their cruise ship. Moreover, we’ve carefully listened to your feedback about accessibility at MCO, and as a result, this guide represents our ongoing effort to provide greater transparency, dedicated assistance, and genuine peace of mind. Therefore, if you’re ready to travel with confidence, simply book your accessible cruise shuttle service with Go Port today and enjoy a truly seamless transfer to Port Canaveral.
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